Questions about CASHING IN YOUR GOLD JEWELRY
How do I sell my unwanted gold jewelry?
We offer 4 easy ways to sell your unwanted gold jewelry & coins.
1) You can make an appointment to show us your items in our private, comfortable office on Glenwood South in Raleigh.
2) You can make a home or office appointment and we will gladly come to you. Call us at (919) 280-5995. Same day, evening, weekend, home and office
appointments are available.
3) You can choose our safe and easy mail in option to sell your gold from the privacy of your own home. Simply call and request your Safe Ship mail kit and we
will send you your kit overnight. Your kit contains everything you need to return your items safely to us. We offer 2 choices to return your items to us securely.
a) We can send you a Pre-paid, pre-labeled, FREE FedEx® Express ship mailer with automatic $1000.00 insurance coverage.
b) You can choose to return your items via the U.S. Postal Service. We recommend Registered mail & purchasing additional insurance if necessary.
4) You can host a Gold Jewelry Party to sell your gold. You can host a Gold Jewelry Party and sell your items while making money and helping your family,
friends or co-workers sell their unwanted items. We are the Gold Jewelry Party experts. We invented & still operate www.GoldJewelryParty.com.
Call us at (919) 280-5995 to discuss booking your very own party.
Is there any cost to me?
Raleigh Gold Jewelry & Coin Collector™ can reimburse you for all shipping costs in your settlement amount. You may choose to purchase additional insurance
when shipping your item. If you choose to receive your settlement in the form of a check and you want that check sent to you overnight, we can subtract the
FedEx® fee of $16.95 from your settlement amount upon request.
How do I know what my items are worth? How do you place a value on my items?
The value we place on your items is largely based on current spot price of gold, the karat and the weight of the items.
How do I know if my gold is real or not?
Feel free to send us your items even if you do not know if they are real. We can accurately, quickly and easily test them. We do not charge a fee to test your items. It is not
unusual to see real gold items that are unstamped. It is also quite common for us to see items that are stamped gold, that are in fact, not gold.
What about the stones in my gold jewelry?
Removing stones is time consuming and risky, the stones can and often do, get damaged or destroyed. This is why we request you remove any stones that you may want to
keep BEFORE sending us your jewelry. We cannot/will not remove or return stones under any conditions. You may mail us your jewelry if it does have stones in it, but
understand that we cannot return any stones that are mailed to us.
Do you buy compensate me for the stones in my jewelry?
We have no market for selling diamonds and only buy large diamonds on occasion in our offices. We do not buy, pay or otherwise compensate for stones sent to you
through the mail. If you want to keep the stones in your jewelry please remove them prior to sending. We do not remove or return any stones that are sent to us under any
condition.
What if I submit my items and then changed my mind or if I am unhappy with the settlement offered to me?
If you change your mind and decide not to sell your items prior to us receiving them, we will simply return your items to you once we receive them.
We are understanding of such matters and will gladly return your items under these conditions. If you change your mind and decide not to sell after we received
and processed your items our Terms and Conditions which you agreed will apply. When registering you selected a payment method, if you requested a
company check you have 10 days from the date on the check to contact us via phone and email and both decline our settlement offer and return our check back
to us at the following address: Raleigh Gold Jewelry Buyer and Coin Collector 3737 Glenwood South, Suite 100 Raleigh, NC 27612. If you fail to contact us,
fail to respond to the settlement offer, or fail to return our check within 10 days of the date on the check; Raleigh Gold Jewelry Buyer & Coin Collector™ will
consider your settlement as completed and our purchase of your items will be final. When registering if you chose immediate electronic payment via PayPal®
or bank wire transfer you accepted & agreed to the Terms & Conditions which include a voluntarily waiver of the return period.
Questions about MAILING US YOUR GOLD JEWELRY
Is it safe to send my items though the mail?
The jewelry business in America relies almost entirely on the U.S. Postal Service and shipping companies like FedEx® to ship jewelry in large amounts, every
day. You can relax and be assured in knowing that if you print out your FedEx® label on our website, you package will automatically be insured for $1000.00.
As long as you follow the simple instructions your items will most certainly arrive to us without a problem. We always recommend purchasing additional
insurance if the value of your items exceeds $1000.00. Insurance is relatively inexpensive & will protect you in the event of a partial or total loss.
How does the mail in process work?
Selling your gold jewelry & coins without leaving your home is easy with Raleigh Gold Jewelry & Coin Collector™. Simply call and request your free
pre-paid, pre-labeled, FedEx® Express Ship mailer and choose how you would like to be paid. Your package will be automatically insured for up to
$1000.00. Once we receive your items our knowledgeable jewelry & coin professionals with place a fair value on them. The value we place on your items is
largely based on current spot price of gold, the karat and the weight of the items. All orders are processed within 24 hours. After processing, an offer will be
made to you for your items. The amount of this offer is referred to as the “settlement” amount or the “settlement funds.” You are not obligated to accept our
offer or the settlement funds. You are not obligated to sell your items prior to the completion of the sale. If you agree and accept the settlement amount, you may
choose any one of three ways to receive your settlement funds, a Raleigh Gold Jewelry Buyer & Coin Collector™ company check, a PayPal® e-check, or a
bank wire transfer. When registering, if you choose to receive a company check; one will be issued and sent to you immediately after processing. You are
given 10 (ten) days from the date on the check to either accept the settlement amount and cash the check or decline the settlement amount and return the
check to us. To accept the settlement amount simply cash the check. To decline the settlement offer you must call us at (919) 280-5995 in addition to emailing
us at Returns@RaleighGoldJewelry.com. After contacting us regarding your return we will give you a unique return number and ask you to mail the settlement
check back to us at the following address:
Raleigh Gold Jewelry and Coin
3737 Glenwood South, Suite 100
Raleigh, NC 27612
After you return the settlement check to us and it has been received, we mail promptly and securely mail your items back to you. Until you return our settlement
check to us, we cannot return your items. When registering, if you chose immediate payment via PayPal or bank wire transfer you accepted and agreed to the
Terms & Conditions which included a voluntarily waiver of the return period. This is simply because once we have received items, have made a settlement
offer on the items, have completed the process of transferring funds for the items and the seller has received the transferred funds, we consider the items sold
and the transaction complete.
Questions about hosting a CASH FOR GOLD JEWELRY PARTY
What is a gold party? How does it work?
Turn your next gathering, office meeting, birthday party or any event into a CASH making opportunity for everyone with a Cash For Gold Jewelry Party! It’s easy
to host a party. Just invite your friends to bring their unwanted gold jewelry & coins to the party, then sit back and relax, we will do all the work. We buy any type
of gold, silver or platinum jewelry, class & wedding rings, broken gold jewelry, and gold and silver coins. We begin by providing the customer with the current
spot price of gold. We weigh & inspect each item and do the calculations with the customer. Then we present generous cash offers, it’s just that simple.
How do hosts get paid?
Our hosts earn $20.00 cash for each guest who sells us a minimum of $100.00 in gold. If more than 10 people attend you earn $25.00 cash for each guest
thereafter. This means if 40 guests sell to us you will earn roughly $1000.00. Also, you earn $100.00 for each party that is hosted by one of your guests. Our
parties are fun & nearly everyone leaves with CASH! You can host a Cash For Gold fundraiser to raise money for a church, school, a local charity, a sports
team or any event.
Is there any cost to me?
Absolutely not. There is no cost to the gold party host whatsoever.
Where can I host a party?
Most any meeting place, gathering space or venue can be perfect for Hosting a gold Jewelry Party. Typical locations are homes, offices, small businesses, our
offices and other venues. If you want to host a party in another state, simple call us at (919) 280-5995 and request our Gold Jewelry Party-Pack. Our Gold
Jewelry Party-Pack has everything you need to host your gold party, including a FREE pre-paid, pre-addressed & insured (up to $1000.00) FedEx® mailer for
you to return your items to our office in Raleigh, North Carolina. Click here to learn about mailing in your items or call at (919) 280-5995
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